Arthritis & Rheumatism

Attaining Meaningful ROI from Rental Chairs

Business or purchasing managers watch the pennies closer than usual in a recession, they must. Value and return on investment (ROI) must come from all expenditures made.  This ensures that every aspect of the business is profitable or self-funding, making the business competitive and resilient in uncertain financial times.


Large public facilities that provide wheelchair rentals operate this service as a value add for their patrons and consider it a line item in the budget – with no return on investment (ROI) made.   This is because handicap access is a requirement by law for all public facilities.  They must spend the money on this accessibility service.  Can one attain meaningful ROI from this (usually) free service?


Hence, airports and transportation terminals, malls and amusement parks, and many other venues that require the public to cover considerable distances on foot are now providing some sort of “transport chair” for their visitors or customers.  As our active population ages, this becomes a necessity to fulfil regulations and customer value.  Anyone of us at anytime could find the need for a transport chair – such as following onto recent cardiac health problems, asthma during allergy season, or upon spraining a foot whilst on holiday.


Most places purchase standard folding wheelchairs for helping people travel to and fro on site.  While finances are tight and a business manager will usually go with the cheaper option, the traditional wheelchair for about 100 dollars.  It is a comfortable option because they know what it does and it does not cost the earth.   The business manager soon finds out the traditional wheelchairs for $100 required for the job did not hold up to the demands of continual use over a short amount of time.  


The traditional wheelchairs for $100 initially costs less than a robust transportation chair but over time will cost exponentially more due to the high costs associated with replacement parts, constant maintenance, lost or broken parts and theft – to say nothing about the man-hour costs associated with sick leave from staff injuries.  Attendants, porters, and caregivers who must push low-cost, unreliable wheelchairs realize the amount of physical work that is involved.  The amount of effort needed to push a traditional wheelchair for $100 can cause back and shoulder strain, leading to days off for rest, doctor appointments, physical therapy, and worse.  Companies cannot afford unproductive staff. 


Hence, venues over-spend thousands of dollars annually three ways:

1) For the standard wheelchair service for patrons having mobility challenges (but are not disabled);

2) By otherwise avoidably continually maintaining or replacing wheelchairs provided for rent / hire at venues; and,

3) Time – injury, waiting for replacement chairs or parts, searching for missing / stolen chairs.


What’s the solution?  STAXI’s global marketing head, David Gallant, has the solution:  The STAXI transportation chair.   The STAXI® is not a traditional wheelchair for $100, but rather a nestable (like supermarket trolleys or carts) transportation chair for people visiting venues and public facilities that have trouble covering large areas.


These are several significant reasons why many large public facilities have turned to renting or hiring out STAXI transport chairs.  The most prominent according to Gallant is that: “STAXI pays for itself over a relatively short time.” 


STAXI chairs are actually able to give a return on investment because they are extremely durable and hold up to continual use for many years beyond the traditional wheelchairs for 100 dollars.  The STAXI transport chairs can hold up to 500 pounds, as compared to the traditional wheelchairs for $200’s capacity of only 250 pounds. STAXI’s Bariatric chair, the STAXI-Max®, holds up to 1,000 pounds.


STAXI does not fold up, hence, theft is virtually non-existent. STAXIs can be ordered in a wide assortment of colours, can have name plates attached to the back, and / or be bard coded for better tracking between sectors, areas and departments.  This makes it possible to know where chairs belong or are located at any given time.


STAXIs stay in use longer and are more comfortable because they have no removable parts and are made of steel oval tubing with a solid seat and back. 


Each STAXI chair takes up only 11 inches of precious floor space because of their unique nesting design.  That is only 1/3 the space of the traditional wheelchairs for 100 dollars. A rack of STAXIs will keep organized and out of the way – yet will be easy to find at centralised stations throughout a venue.


STAXI chairs have unmatched safety.  It is operated from behind with a push bar and has an automatic brake system that is engaged the moment the push bar is released.


STAXIs roll easily without strain to make the chair go.  A STAXI can turn effortlessly on its own circumference – being manoeuvred with one hand.   No chance of loss man-hours due to strain injuries.


Administrators and purchasing managers of large facilities find that investing in STAXI transport chairs instead of the traditional wheelchairs for $100 provides sound ROI whilst bringing down costs of complying with the American Disability Act and various European Union disability acts.  


While public facilities and venues must invest/spend money on accessibility services – even though it also provides significant goodwill – no one said that they cannot make it pay for itself, however, with excellent return on that investment.


Folding wheelchairs are easily collapsed and stowed into a vehicle, and even cheap wheelchairs add up when stolen.

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